What you will be doing:
As a Dedicated Advisor, Client Success you will be responsible for managing Lumere’s enterprise client relationships and creating a next generation state of value-based care through the adoption and integration of Lumere’s solutions. He/she will serve as an advisor by partnering closely with our clients to understand their pain points and inefficiencies, and collaborating with our internal teams to create insights and drive value. Additionally, he/she will be the main point of contact for assigned clients, delivering exceptional service and driving high levels of client engagement and satisfaction.
The successful candidate is a strategic, forward thinker and doesn’t shy away from helping our clients find creative ways to drive change within their healthcare system. Building relationships and creating customer delight is what he/she lives for, and will go above and beyond to turn the average client into a raving advocate.